Having difficult conversations at work is challenging, often leading many to fear or avoid them. These discussions can trigger strong emotions and defensive reactions. Additionally, there’s a risk of damaging professional relationships, which can create a tense work environment.
However, having these conversations is crucial if we want great work to be done and to create a great working environment. This training will equip you with the skills needed to communicate more effectively and manage emotions during difficult conversations.
"When we avoid difficult conversations, we trade short-term discomfort for long-term dysfunction."
- Pete Bromberg
